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Asset Management Maturity Assessment

Not getting full value from your assets? You’re not alone.
Our Asset Management Maturity Assessment (AMMA) shows where you stand and how to improve—unlocking efficiency, better utilization, and more value from every investment.

Approach Strategy

At 21Tech, we assess your current asset management practices against industry standards like ISO 55000 to identify gaps and opportunities. Through interviews, document reviews, and process analysis, we deliver a clear, actionable roadmap to improve performance, reduce risk, and align your strategy with long-term goals.

1

Initial evaluation of current asset management practices

2

Comparison against established maturity levels and industry benchmarks

3

Development of a tailored roadmap for improvement

4

Implementation of recommended enhancements

5

Continuous monitoring and reassessment.

Technology

We assess not only processes, but adoption of  advanced asset management technologies aimed at supporting your asset management program.

Tools

Our assessment toolkit includes:

Key Components

Our Asset Management Maturity Assessment covers six key areas based on the Institute of Asset Management frameworks:

Organization & People

Strategy & Planning

Lifecycle Delivery

Asset Management Decision-Making

Asset Information

Risk & Review

Elevating Asset Management with Proven Standards

We collaborate with industry-leading organizations to enhance our assessment capabilities:

Expertise and Credentials

Our team of experts brings unparalleled knowledge and experience to your Asset Management Maturity Assessment:

Certified Asset Management Assessor (CAMA) qualifications

Extensive experience across various industries

Deep understanding of ISO 55001 requirements

Proven track record of successful assessments and improvement implementations

Case Study

A Large Public Works Agency in a Major West Coast City

Challenge

A major municipal public works agency serving one of the largest cities on the U.S. West Coast faced growing challenges maintaining critical infrastructure using an aging, on-premises enterprise asset management (EAM) system. Over time, deep customization and expanding use across multiple operational units created performance bottlenecks, limited scalability, and increased support complexity.

The agency oversees a diverse asset portfolio including buildings, bridges, tunnels, streets, sewer systems, and urban forests. With increasing demands on its workforce and infrastructure, leadership sought a modern, cloud-based solution to improve efficiency, data visibility, and staff mobility.

Solution

The agency has partnered with 21Tech for over two decades, beginning with the original implementation of what is now HxGN EAM. 21Tech has continued to support the agency through system enhancements, integrations with other city entities, and strategic technology planning.

 

Most recently, 21Tech was selected to lead the agency’s transition from on-premises to cloud-hosted HxGN EAM. Key services include:

  • Strategic advisory and technical execution of the EAM cloud migration
  • Ongoing system support including configuration updates, performance optimization, and archiving
  • Cross-departmental collaboration with related city agencies to ensure alignment and interoperability

Results

Centralized asset and work management across four core operational divisions, covering all city-maintained infrastructure

Broadened adoption of HxGN EAM across multiple departments, enabling citywide standardization

Empowered mobile field staff with improved access to real-time asset and maintenance data

Enhanced inventory and procurement workflows to streamline operations

Positioned the agency for long-term growth and reduced IT maintenance through cloud adoption

“21Tech provides ongoing technical advisory and support related to configuration development, upgrade suppoer, and technical tasks such as performance optimization and archiving where we have strived to meet timely deliveries and work within specified budget. 21Tech maintains an excellent working relationship with our staff.”  — CMMS Project Manager