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EAM Implementations

21Tech delivers comprehensive Enterprise Asset Management (EAM) implementation services for asset-intensive organizations, leveraging deep domain expertise and alignment with global standards from the Institute of Asset Management (IAM) and the Global Forum on Maintenance and Asset Management (GFMAM). 

Approach Strategy

Our approach to EAM implementation is strategic and scalable, grounded in IAM and ISO 55000 frameworks. We start with a comprehensive assessment to understand your asset management maturity, then develop a tailored roadmap that incorporates AI capabilities and industry best practices. From selecting the right platform—IBM Maximo or Hexagon EAM—to integrating with ERP, GIS, and IoT systems, we ensure a seamless, future-ready solution with ongoing optimization and support.

1

Comprehensive Assessment: Evaluate current asset management maturity using IAM and ISO 55000 frameworks.

2

Strategic Roadmapping: Develop a tailored implementation plan, leveraging AI and best practices for measurable improvements.

3

Platform Selection & Deployment: Guide you in selecting and deploying the right EAM platform—IBM Maximo Application Suite or Hexagon EAM—for your operational landscape[2][8][9].

4

AI Integration: Embed AI-powered modules for predictive maintenance, work order intelligence, and asset health monitoring, utilizing tools like IBM watsonx and Maximo Predict[1][3][8].

5

Seamless Integration: Connect EAM with ERP, GIS, IoT, and other enterprise systems for unified workflows[5][6].

6

Continuous Optimization: Provide ongoing support, training, and system enhancements to ensure sustained value.

Technology

Tools

Key Components

Our EAM Implementations cover six key areas:

Asset Lifecycle Management
Asset Management Decision-Making
Lifecycle Delivery
Asset Information
Organization and People
Risk and Review

Proven Partnerships, Trusted Platforms

We bring deep expertise in IBM and Hexagon EAM, backed by industry alliances and a strong technology ecosystem to deliver integrated, future-ready asset management solutions.

Expertise and Credentials

21Tech combines vendor-agnostic expertise, global standards, and practical AI innovation to deliver EAM implementations that transform asset-intensive organizations—empowering you to unlock new levels of efficiency, compliance, and value.

Certified EAM Specialists: Deep bench of IBM Maximo and Hexagon EAM-certified professionals.

AI & Analytics Experts: Proven experience in deploying AI-driven asset management solutions, including IBM watsonx and Maximo Predict[3][8].

Award-Winning Team: Recognized for outstanding performance and thought leadership in asset management.

Proven Methodology: Decades of successful EAM deployments for transit, utilities, facilities, and public works.

Global Standards Alignment: Expertise in IAM, GFMAM, and ISO 55000 frameworks.

Case Study

A Public Transportation Authority in Eastern Canada

Challenge

A Public Transportation Authority in Eastern Canada, serving 500,000+ citizens, struggled with an outdated on-premises EAM system. Highly customized processes created technical debt and operational silos across their transit services, facilities, warehouses, and maintenance shops.

Solution

We delivered a two-phase transformation:

  • Comprehensive assessment revealing process inefficiencies and technology gaps (2019)
  • Complete reimplementation from on-premises to cloud-based HxGN EAM (2021-2024)

Results

We delivered a two-phase transformation:

Standardized asset management across all departments

Implemented transit-specific VMRS coding for superior data quality

Eliminated information silos and enhanced cross-agency collaboration

Reduced IT maintenance burden through cloud migration

Delivered an intuitive, user-friendly interface prioritizing staff experience

“The assessment and cloud migration fundamentally changed how we manage assets. We’ve gone from siloed operations to an integrated approach that gives us visibility across our entire network.” — Operations Lead