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Sectors
21Tech drives asset management excellence across vital sectors supported by a track record of highly successful implementations. Our deep expertise spans public transit, fleet & transportation, public works, public utilities, facilities, oil & gas, resorts/hospitality, and more.
Public Transit
Public transit agencies across North America trust 21Tech to implement scalable, integrated, and FTA-compliant asset management solutions. We help transit authorities transform operations by digitizing maintenance practices, enhancing service reliability, and providing real-time insights into fleet, infrastructure, and facility health. Our experience spans small and large agencies, urban and regional systems, and a wide variety of technical environments.
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Challenges we solve
- Migration from legacy systems (e.g., Spear) to modern platforms
- Complex integrations (e.g., Fleetwatch, ERP, GIS, CAD, Payroll)
- Fragmented or manual inventory and work order systems
- FTA compliance reporting and State of Good Repair (SoGR) tracking
- Inconsistent maintenance and lifecycle practices across depots
- Gaps in business process standardization and adoption
- Barriers to cloud migration and security modernization
Our Unique Approach
Proven Transit Methodology
Phased, depot-by-depot rollouts ensure smooth adoption with minimal disruption.
Spear Migration Experts
Extensive experience converting from Spear, including VMRS, conditioned parts, and grant-funded inventory.
Built-In FTA Compliance
SoGR tracking and TAM Plan alignment are core to every implementation.
Cloud Modernization Leaders
End-to-end support for secure, efficient cloud migration.
Robust System Integration
Seamless HxGN EAM connections to ERP, GIS, payroll, CAD, and Fleetwatch.
Fleet & Transportation
21Tech helps organizations manage critical fleet and transportation assets—from school buses to public safety and service vehicles—by modernizing maintenance operations. Our solutions improve asset visibility, streamline service, and reduce lifecycle costs for fleets of any size.
We enable proactive maintenance, smarter procurement, and reliable operations with centralized platforms like HxGN EAM.
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Challenges we solve
- Disconnected maintenance systems and manual tracking
- Frequent downtime from reactive maintenance
- No real-time visibility into fuel, mileage, or parts
- Manual or inconsistent inventory management
- Struggles with safety and inspection compliance
- Inefficient vendor maintenance oversight
- Fragmented work order, procurement, and finance systems
Our Unique Approach
VMRS-Coded Tracking
Standardizes maintenance data to reveal failure trends and cost drivers.
Fuel & Telematics Integration
Real-time fuel, mileage, and fluid data from systems like Fleetwatch optimize maintenance timing.
Mobile-First Tools
Empower technicians with mobile access for updates, inspections, and parts requests.
Full Lifecycle Management
Track assets from purchase to retirement to manage costs and plan replacements.
Change-Focused Delivery
We engage directly with frontline staff to drive adoption and long-term success.
Public Works
21Tech helps Public Works departments modernize infrastructure management—from roads and bridges to parks and facilities. We replace manual processes with smart asset management systems that support data-driven decisions, reduce unplanned maintenance, extend asset life, and guide community-focused investments.
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Challenges we solve
- Paper-based or siloed tracking of work, inspections, and requests
- Costly service disruptions from reactive maintenance
- Limited asset condition data for budgeting and planning
- Inconsistent tracking of labor, materials, and equipment
- Lack of GIS integration for asset visualization and prioritization
- Challenges in proving compliance or securing funding
Our Unique Approach
Custom Fit for Diverse Assets
We tailor systems for everything from storm drains to playgrounds—no one-size-fits-all model.
Asset Maturity Roadmaps:
We help agencies at any stage set realistic, sustainable goals for growth.
GIS-Integrated Insights
Combine maps, asset data, and work history to prioritize by location, condition, and urgency.
Change Management Expertise
We support the shift to proactive operations through training and staff engagement.
Transparency & Reporting Tools
Enable public and leadership-facing reports to justify funding and show results.
Public Utilities
21Tech helps water, wastewater, electric, and gas utilities gain visibility, control, and compliance over critical infrastructure. Serving districts of all sizes, we streamline operations, reduce outages, and support resiliency planning with EAM platforms that track every valve, pipe, pump, and transformer from install to retirement.
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Challenges we solve
- Aging assets lacking digital records and condition data
- Struggles with environmental and regulatory compliance
- Inconsistent inspections and maintenance across assets
- Disconnected systems for operations, finance, GIS, and customer service
- High costs from reactive maintenance and emergencies
- No centralized lifecycle data or reporting platform
Our Unique Approach
Utility-Focused Asset Setup
EAM configured for buried infrastructure, plants, pumps, and meters with tailored tracking.
GIS & SCADA Integration
Link spatial and real-time data for smart condition monitoring and predictive insights.
Built-In Regulatory Compliance
From water audits to EPA and cybersecurity, compliance is embedded from day one.
Lifecycle & Capital Planning
Track asset status and forecast replacements for better CIP and rate decisions.
Change Management Expertise
We partner with operations, engineering, and IT to foster trust and drive adoption.
Facilities
21Tech helps facility owners and operators manage buildings and equipment efficiently and proactively. From municipal buildings to campuses and warehouses, our EAM solutions enable teams to track asset performance, plan preventive maintenance, and extend infrastructure life—bringing clarity to complex facility management.
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Challenges we solve
- Excessive downtime from reactive maintenance
- No centralized work order or asset tracking
- Inconsistent vendor and contract management
- Limited visibility into facility conditions and asset lifecycles
- Lack of integration with finance and procurement systems
- Challenges scheduling preventive maintenance and compliance inspections
Our Unique Approach
Space-Aware Asset Management
Map assets to zones and rooms for better planning and daily operations.
Mobile-First Tools
Technicians access work orders, updates, and parts requests from the field.
Optimized Preventive Maintenance
Automate PM schedules, track compliance, and flag overdue tasks to cut reactive work.
Vendor & Contract Integration
Manage vendor performance, link POs and contracts within the EAM.
Leadership Dashboards
Real-time insights on backlog, labor, trends, and capital needs to inform decisions.
Oil & Gas
21Tech helps oil & gas companies boost asset reliability, ensure workforce safety, and meet strict regulations with tailored EAM solutions. Covering upstream exploration to downstream distribution, we support the full lifecycle of critical infrastructure—from plants and pipelines to storage and fleets—enabling operational continuity, real-time insights, and compliance in demanding environments.
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Challenges we solve
- Unplanned downtime disrupting production and revenue
- Challenges meeting safety, environmental, and inspection compliance
- Disconnected systems across operations, maintenance, and finance
- Outdated on-premise solutions lacking visibility and scalability
- Managing assets in remote or hazardous areas with limited connectivity
- Poor asset lifecycle tracking and replacement planning
Our Unique Approach
Safety-Focused Asset Setup
Track inspections, condition alerts, and compliance for proactive safety.
Remote & Mobile Capabilities
Enable offline work with seamless syncing for field and offshore teams.
Compliance-Driven Workflows
Integrate EPA, OSHA, and local standards into tracking and reporting.
Cloud & Hybrid Deployment
Support secure, high-performance cloud or hybrid setups.
Cross-Functional Integration
Unify operations, finance, engineering, and supply chain for full lifecycle management.
Resorts/Hospitality
21Tech helps resorts, hotels, and venues run smoothly with proactive asset and facilities management. Our EAM solutions reduce downtime, extend equipment life, and optimize vendor performance—so your team can focus on delighting guests, not managing maintenance.
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Challenges we Solve
- Equipment failures hurting guest satisfaction and service
- Poor visibility into maintenance across properties
- Inefficient vendor and contractor management
- Costly, reactive maintenance practices
- Unclear capital planning for major assets like HVAC and elevators
- Limited reporting on asset performance and maintenance trends
Our Unique Approach
Built for Fast-Paced Hospitality
Intuitive, lightweight tools for quick, easy staff action.
Centralized Multi-Property Management
Oversee all properties with flexible, property-level controls.
Vendor & Contract Oversight
Track SLAs, vendor work, and performance across facilities.
Mobile Maintenance & Inspections
Enable quick inspections and updates via mobile devices.
Capital Planning Support
Plan replacements and renovations with lifecycle and budgeting tools.
